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Alamo Rent a Car is committed to ensuring your privacy as a valued Alamo customer. You can be assured that Alamo Rent A Car respects the relationship we have with our customers and we do not sell any information offered to us via our Internet site.
We keep all information obtained through our web site confidential. The information we ask you to provide such as your name and address allows us to process and fulfil your rental and makes your visit to Alamo.co.uk more enjoyable and user-friendly. We ask for information that is necessary to complete your reservations such as your e-mail address to confirm your reservation back to you.
Our security procedures may occasionally mean that we request proof of identity before we disclose information to you.
By using this site and disclosing your personal information, you consent to the collection; storage and processing of your personal information by Alamo Rent A Car as set out above.
Data Protection Notice
Alamo Rent A Car is a trading name of Vanguard Rental (UK) Ltd., a company, which is registered under the Data Protection Act as a data controller to process personal data. The purpose of processing personal data is to fulfil your rental.
This privacy policy only applies to Alamo Rent A Car; other links within this site are not covered by this policy.
In an effort to ensure your confidence in our commitment to protect your privacy, we have put together some frequently asked questions to help you understand our privacy policy. If you have any further questions or comments you would like to share with us about your Alamo.co.uk experience, please contact us at ukwebmaster@goalamo.com.
There are two places within Alamo.co.uk where customers can indicate their desire (opt-in) to receive Hot Deals emails from us that tell you about our special offers, Alamo products, services and events. This option appears at the end of the reservation process and within the Hot Deals section of the site. If, for any reason after indicating a desire to be added to this list, you would like to be removed (opt-out) from our email list, you can do so through a link found within the Hot Deals emails that we send you. You may also contact us via email at ukwebmaster@goalamo.com to request removal from the list.
When you sign-up for our Hot Deals email, we do not share this information with any of our partners. Therefore you should not receive any unsolicited email from these parties.
Alamo Rent A Car does not participate in any email activities that are considered spam. Any email sent by Alamo or on the behalf of Alamo is mailed to a consumer who has elected to receive promotions and special offers via email. However, there are companies or individuals that send unauthorized email that purport to be on Alamo's behalf, without Alamo's knowledge or approval. Please help us stop these spam activities by forwarding a copy of unsolicited email to ukwebmaster@goalamo.com Your cooperation will allow us to stop these unethical activities and protect your privacy online.
If at any time you believe that Alamo Rent A Car has not adhered to these principles, please notify us by e-mail at ukwebmaster@goalamo.com and we will use all commercially reasonable efforts to determine and correct the problem promptly.
When you enter your personal information, your information is safe with Alamo.co.uk. We take protecting your information very seriously. The entire reservation transaction is conducted through Secure Sockets Layer (SSL) software, which encrypts information you input. SSL technology is the industry standard and is used by the most reputable shopping sites on the web. In addition, we reveal only the last four digits of your credit card numbers when confirming your rental. Your credit card is not charged until you actually pick-up the vehicle at the rental location.
SSL technology takes your personal information and runs it through a series of steps that scrambles the request being submitted. This is done before the data is sent over the Internet so that the request cannot be read while it is being transferred. When the intended recipient receives the request, SSL unscrambles the request, checks that it came from the correct sender and then verifies that it has not been tampered with.
Alamo.co.uk does not store any personal information that you provide when you interact with our site. We do not collect any personal information without your knowledge and permission, nor do we sell or rent any site visit data to other parties.
Alamo.co.uk uses third party ad servers and service providers to deliver ads to you on our behalf. Pixels, or transparent GIF files, are used to help manage our online advertising. These GIF files are provided by our ad server partner, DoubleClick. These files enable DoubleClick to recognise a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our Web site. The information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. If you would like more information about this practice or to opt out of having this information used by third-party ad servers to provide targeted ads, please visit: http://www.doubleclick.net/us/corporate/privacy.
Each time you use the internet, an IP address is assigned to your computer via the internet service provider. This number may either be the same or different each time. Each time your computer requests information from our website, we log your IP address on our server. We may use this in order to gather information about the website traffic and usage.
Alamo.co.uk requires the use of "session cookies" and JavaScript to provide you with a feature-rich site. To achieve the best possible user experience when visiting our site, we recommend that you enable these settings.
At the most simple level, Alamo.co.uk requires the use of "session cookies" to remember your reservation details between each page of the booking process. JavaScript is used to enhance the Web site experience while you are browsing our site.
To get the best experience while using Alamo.co.uk we recommend that your browser be set up to accept session cookies.
Cookies are small data files written to your hard drive or memory. These data files contain information the site can use to track such things as data you have entered, lists of pages you've visited, and the date when you last looked at a certain page. Browsers offer you the option to Warn Before Accepting Cookies. This is turned off by default. If you turn it on, you will get a dialog box telling you a cookie is being used. Simply accept the cookie to move on.
Follow the instructions specific to your system.
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Internet Explorer 6.x
Netscape Navigator 4.x
AOL
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Netscape Navigator 4.x
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From the Tools menu, select Internet Options.
From Internet Options, select the Security tab.
Highlight the icon for the Internet Zone.
In the "Security level for this Zone" select the Default Level button and then move the slider to the Medium section. If you prefer to use Custom Level settings, scroll down to Cookies, make sure 'Allow cookies that are stored on your computer,' and 'Allow per-session cookies (not-stored)' are set to Enable.
Next for JavaScript settings, scroll down to Scripting, make sure Active Scripting is set to Enable.
Click OK.
Close and reopen your browser and return to Alamo.co.uk.
From the Tools menu, select Internet Options.
From Internet Options, select the Security tab.
Click Custom Level.
To enable JavaScript settings, scroll down to 'Scripting,' make sure 'Active Scripting' is set to Enable.
Click OK.
Click OK again.
Next for Cookies, Select the Privacy Tab.
Click Advanced. If 'Override automatic cookie handling' is checked, make sure that 'First-party Cookies' is set to Accept.
Click OK.
Click OK again.
Close and reopen your browser and return to Alamo.co.uk.
From the Edit Menu, select Preferences.
Under Categories, click Advanced.
In the 'Cookies' section select 'Accept all cookies.
Also select the 'Enable JavaScript' boxes.
Click OK.
Close and reopen your browser and return to Alamo.co.uk.
On the AOL Settings menu, click Preferences.
On the "My AOL Preferences" window, click Internet Properties (WOW).
On the Internet Options window, click the Security tab, and then click Custom Level.
In the Settings list, scroll down until you see the word Cookies.
Click the button next to the word Enable, then click OK.
You may have to quit and restart you AOL software for these settings to go into effect.
For JavaScript have your browser window active, click on Edit | Preferences.
In the Preferences pop-up window expand the "Web Browser" choice if it isn't already expanded.
In the drop-down list choose "Web Content".
In the bottom section called "Active Content" select the "Enable scripting" box.
For Cookies, in the same Preferences pop-up window, expand the "Receiving File" choice if it isn't already expanded.
In the drop-down list choose "Cookies".
Look for the drop-down list toward the bottom right corner of the pop-up window. It should contain 4 choices: Never Ask, Ask for each site, Ask for each cookie and Never accept. Choose any except for Never accept. "Ask for each cookie" and "Ask for each site" will prompt you for action. You may refer to the description of each choice as seen below the drop-down menu for more details.
Click OK.
When enabling JavaScript or the acceptance of cookies in Internet Explorer, you must close and reopen your browser window(s) for the change(s) to take place, so please do so now.
With the browser window active, click on Edit | Preferences.
In the Preferences pop-up window select "Advance".
Select the "Enable JavaScript" button to enable JavaScript.
For "Cookies", select either "Accept only cookies that get sent back to the originating server" or "Accept all cookies".
You may have to close and reopen your browser window(s) for the change(s) to take place.
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