Aalborg Airport (AAL) Car Hire

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Aalborg Airport (AAL)

No shuttle is required.  Upon entering the Arrivals Hall turn right and you will see the rental counter after 30 meters.

Location Services

  • You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!

  • After-hours Return:

    Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!

  • Unavailable at this location

    Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.

  • Unavailable at this location

    No need to visit the counter or kiosk. You can go straight to your car!

    In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!

Rental Policies

  • There will be an additional charge of 50 DKK per day including VAT for each additional authorized driver. All rental conditions apply to each additional driver. Additional drivers must appear at the rental counter with the primary renter with a valid drivers licence.

  • After-Hours Pick-up
    This rental location offers pick-up outside the opening hours. An additional charge of 375 DKK applies for pick-ups outside the opening hours.

    After-Hours Return
    Vehicles can be returned outside the opening hours of this rental location. Please park the vehicle in a safe and secure designated parking space on the airport property only. Make sure the vehicle is locked and ensure you have gathered all personal belongings before leaving. Place the keys in the drop box. The drop box is located under the Sharebox by the door in the office. An additional charge of 0.00 DKK applies for returns outside the opening hours. The renter’s responsibility for the vehicle and rental charges end once an employee inspects the vehicle the next business day.

  • The minimum age requirement to rent all vehicles is 28. There is no maximum rental age. Renters between the age of 19 and 24 may rent all categories except Premium and Luxury vehicles, but may rent Premium Vans and Buses. A young driver fee of 125.00 DKK per day applies to all renters between the age of 19 and 24. Young drivers must have held their driving license for a minimum of 1 year. Renters between the age of 25 and 27 may rent all categories except Luxury. No additional fee apply to these young drivers.

  • Cross-border rental means that a vehicle is picked up in Denmark, taken across an international border and returned to a location in Denmark. Cross-border travel is permitted into Sweden and Norway at any time. Cross-border travel is allowed into Austria, Belgium, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Portugal, San Marino, Spain, Switzerland, United Kingdom and Vatican City with prior notification and approval by the branch. Cross-border travel outside of the countries listed above is not allowed at any time. Additional information will be provided at the time of pick-up regarding the rules and regulations of cross-border travel. A penalty fee of 20,000 DKK plus the cost of transporting the vehicle back to Denmark will apply for an unauthorised drop-off of the rental vehicle. The purchase of Roadside Assistance Protection is mandatory when travelling outside of Denmark.
    It is permitted to take the vehicle on board ferries, provided that the above cross-border policy complies. 

  • Collision Damage Waiver (CDW) reduces the liability of the renter in the event of damage to bodywork, theft or attempted theft of the rental vehicle. If not included in the booking, CDW is an optional coverage available for purchase.

    If included in the reservation or purchased, the excess amount is 5000 DKK for all vehicles.

    Excess will be charged every time a vehicle is damaged/stolen.

    Before purchasing CDW it is advised to determine if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value and any towing, storage or impound fees. If CDW is declined, the renter will be required to pay these charges and to seek compensation through their carrier of personal coverage. The Collision Damage Waiver (CDW) is not insurance.

  • Delivery and Collection is available on request during branch hours for an extra fee. In order to set up delivery and collection service please call 45 70 70 12 00. 

  • If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: customerservice@ehiglobal.dk, +45 70 70 12 00

  • All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.

  • All vehicles are delivered with a full tank of fuel and should be returned in the same condition. If the customer prefers not to refuel the car, this service is available for purchase at the counter at the time of the rental. If a vehicle is returned with less than a full tank of fuel and no prepaid fuel has been purchased at the time of the rental, the renter will be charged 30 DKK including VAT per liter of fuel when refueling. 

  • Customers must present a full and valid driving license which has been held for a minimum of one year.

    The rates are not valid for Danish residents as they are based on tax free cars.

  • All domestic residents have limited mileage (100km/day) when renting a car in Denmark. We reserve the right to requalify the product to limited mileage for any domestic resident.

  • Personal Accident Insurance is an optional coverage which covers the driver and all passengers of the rental vehicle in the event of an accident up to 120,000 DKK in the event of death, up to 1,000,000 DKK in the event of disability, and up to 25,000 DKK per person for reasonable and necessary expenses associated with dental damage. If there are more than 5 people in the vehicle, the compensation is calculated proportionately. This protection is subject to the terms and conditions of your rental contract and applicable laws. It is available for an additional fee of 45 DKK per day.

  • All major credit cards, issued by either American Express, Mastercard, Visa and Diners Club are accepted. All cards presented must be in the renter's name. Digital cards (Apple Pay/Google Pay etc.), traveler checks, prepaid cards, cash, debit cards and retail store cards are not accepted as methods of payment. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is 5000 DKK for all categories except luxury vehicles. For luxury vehicles two credit cards are required in the renter’s name and a total deposit of 10,000 DKK will be taken (5000 DKK deposit + cost of the rental and any additional charges on one card and 5000 DKK deposit on the second card).

  • Our Extended Roadside Assistance is an optional addition that gives you 24/7 roadside assistance throughout Europe. Should you be unlucky enough to get a flat tire or have your rental car damaged, there is always help available with Extended Roadside Assistance.
    If you have to drive outside Denmark's borders, Roadside Assistance Protection is a mandatory addition.
    This insurance does not apply if a breach of the lease has been found or if the wrong fuel has been added to the car.
     

  • All renters and additional drivers must be 19 or older, have a valid driving licence and a major credit card in their name. All drivers between the ages of 19 - 24 will have a young driver fee attached. International renters must also provide a valid passport. The primary renter must provide a major credit card in their own name at the time of the rental. In addition to the normal driving licence, an international driving license is also mandatory if the driving licence is not written in Danish or English and - or are in characters that cannot be read or understood in Denmark, or if the driving licence is not valid in the European Union. Please note that the international driving licence is valid only if accompanied by the normal driving licence. For luxury and special models we require two credit cards - including at least one major credit card - Visa, MasterCard, American Express - and an authorisation will be requested on each credit card.
    RESIDENCY - Reservations made on non-Danish websites with a Danish IP-number, are not valid for Danish residents registered with the Danish Registry of Citizenship - Folkeregister. Due to tax regulations, Danish residents can only book a rental with pickup in Denmark at www.enterprise.dk, or by choosing Denmark as country of residence on any other booking sources. A Danish resident is someone that has a permanent address in Denmark, are liable to pay tax in Denmark, or spend more than 180 days in Denmark in the last 12 months, independent of nationality or citizenship.
    For questions please contact Enterprise Denmark on phone 45 70701200 or e-mail customerservice@ehiglobal.dk

    Upon the United Kingdom leaving the European Union (EU) the requirements for UK driving licence holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at https://www.gov.uk/driving-abroad.

  • Third Party Liability insurance is mandatory by law and included with all rental rates. Liability insurance covers per accident, personal injury or death up to 121,000,000.00 DKK and property damage up to 24,000,000.00 DKK - 2018. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.

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