Reykjavik City Centre Car Hire

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Reykjavik City Centre

Location Services

  • You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!

  • After-hours Pick-up:

    Picking up your vehicle after the location closes is easy with Alamo. After-hours Pick-Up might require you to follow a few additional steps, which you'll see in your confirmation email.

    After-hours Return:

    Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!

  • Unavailable at this location

    Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.

  • Unavailable at this location

    No need to visit the counter or kiosk. You can go straight to your car!

    In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!

Rental Policies

  • All additional drivers must meet all rental requirements. Additional drivers can be added at any rental location and at any time during the rental. An additional driver fee of 990 ISK (incl. VAT) per day applies up to a maximum charge of 6,930 ISK (incl. VAT).

  • The Keflavik International Airport location and the BSI Bus Terminal Reykjavik location offer out-of-hours returns, outside of normal business hours. When returning after hours, customers must return the car to the designated car park and leave the key in either a key drop box or a key vending machine located at the rental station. The customer is responsible for the car until an agent from the company collects the keys and inspects the vehicle.

  • The minimum age requirement for all vehicles is 25. Renters between the age of 20 and 24 may rent the categories Mini, Economy, Compact, Intermediate, Standard and Intermediate Wagon only. A young driver fee of 2000 ISK per day (incl. VAT) applies for all renters between the age of 20 and 24.

  • Vehicles are not permitted to be driven into other countries

  • Collision Damage Waiver (CDW) reduces the liability of the renter in the event of damage to the bodywork of the vehicle. If CDW is not included in the reservation, the renter has liability for up to the full market value of the vehicle. If not included in the booking, CDW is an optional coverage available for purchase.

    If included in the reservation or purchased, the maximum excess chargeable per incident is 500,000 ISK for all car classes, provided all rental terms and conditions are adhered to.

    Before purchasing CDW it is advised to determine if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If CDW is declined, the renter will be required to pay these charges and to seek compensation through their carrier of personal coverage. The Collision Damage Waiver (CDW) is not insurance.

  • If you wish to discuss or dispute any matters concerning damage to your rental vehicle, then please email us at customerservice@ehiglobal.is or alternatively speak to a member of the team on +354 519 9300.

  • All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.

  • Refuelling Service
    All vehicles are provided with a full tank of fuel. Customers can choose from the following options on how to pay for fuel:

    Option 1 – Prepay fuel
    This option allows the renter to pay for the tank of fuel at the time of rental and return the tank empty. No refunds will be issued for unused fuel.

    Option 2 – We refill
    This option allows the renter to pay at the end of the rental for fuel used but not replaced. The fuel price charged by the branch will be in line with local fuel prices. A refuelling fee will be charged on top of the fuel.

    Option 3 – You refill
    This option allows the renter to return the vehicle with a full tank of fuel as received to avoid extra fuel charges.

  • Driver must have held a valid drivers license for at least one year for all cars except PVMN (Premium Pax Van), for which the driving licence must have been held since 1988.

    An International Driving license is not required.

  • Personal Accident Insurance - PAI is mandatory in Iceland and is included in the rate. PAI compensates the rental driver in cases of bodily injury resulting from a traffic accident when operating the rental vehicle.

  • All major credit cards, issued by either Mastercard, VISA or American Express are accepted. All cards presented must be in the renter's name. Diners Club, Debit cards, prepaid cards, cash and checks are not accepted.

  • Roadside Assistance Protection (RAP) is an optional coverage available for selection by the renter. RAP allows the customer to waive financial responsibility for call out/recovery fees associated with roadside incidents such as a flat battery (for non-electric vehicles), tyre punctures or lock outs.

    Roadside Protection does not cover misfuelling, replacement vehicle keys, replacement tyre costs, running out of fuel, running out of charge (for electric vehicles) or self-inflicted incidents. You must adhere to all rental Terms and Conditions to receive the benefit of Roadside Assistance Protection.

    In cases of rental vehicle mechanical failure through no fault of the renter, roadside assistance will be provided at no cost to all renters. This service will include a tow and a replacement vehicle.

  • All drivers must present a fully valid and unexpired driving licence. All drivers must have held their license for at least one year at the time of rental. A valid credit card in the renter's name must be presented upon collection of the vehicle. If the driving licence is not printed in Roman script (e.g., Arabic, Greek, Russian, Chinese, Japanese) an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines.
    Please note that we reserve the right to request additional ID or conduct further identification checks if needed. This may include an identity check with external partners who may check details supplied against databases to which they have access.

  • General Third-Party Liability insurance is mandatory and included with all rental rates. Liability insurance covers third party property damage and bodily injury caused by the insured. Sum insured in each and every loss is 500,000,000.00 ISK.

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Keflavík International Airport (KEF)

Arnarvollur Reykjanesbaer 235 IS

Location Details
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