Katowice International Airport (KTW) Car Hire

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Katowice International Airport (KTW)

After entering the Arrivals Hall in Terminal C, turn left and walk 100m to the end of terminal. Our office is located on the right behind Panek office. Shuttle service is not required.

Location Services

  • You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!

  • Unavailable at this location

    Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.

  • Unavailable at this location

    No need to visit the counter or kiosk. You can go straight to your car!

    In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!

  • Unavailable at this location

    After-hours Pick-up:

    Picking up your vehicle after the location closes is easy with Alamo. After-hours Pick-Up might require you to follow a few additional steps, which you'll see in your confirmation email.

    After-hours Return:

    Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!

Rental Policies

  • For each authorized additional driver a charge of EUR 4.00 per day excluding VAT will be applied. Full rental conditions apply to all additional drivers.

  • After Hours Pickups - After hours service is available at this location with 4 hours minimum advance notice. Please call reservations at 4858 621 08 88 for further information. There is a fee of 36.90 EUR for after hours service. This fee includes VAT.                                                                    
    After Hours Returns - There is a drop box at the counter where the customer should leave the keys. The vehicle should be parked on the parking lot P1 which is situated in the front of terminals A and B. Car rental places are on the right side of entrance gates. Our car places are signed. The customer should not leave a copy of the rental agreement with the keys. The customer does not need to leave contact information as this information is always requested from the customer at the beginning of the rental.

  • All car groups can be driven by the customers aged 21 years and above. A young driver fee in the amount of 6.15 EUR including VAT will apply for drivers aged between 21-24 and on the condition they possess a driving license minimum 1 year for car groups - Mini MDMR, Economy EDMR, Compact CDMR, CWMR, CDAR and minimum 2 years for car groups: Intermediate IDMR, IDAR, IVMR, IVAR and fullsize FDAR, FFAR.
    For groups standard van, SVMR and premium. PDAR a young driver fee in the amount of 6.15 EUR including VAT will apply for the drivers between 21-24 and on the condition they possess a driving license minimum 2 years.

  • Vehicles can be driven in all European countries except Albania, Belarus, Bosnia, Moldova, Montenegro, North Macedonia, Romania, Russia, Serbia, Turkey and Ukraine. A surcharge of 61.50 EUR will apply for all cross border travels. Prior authorisation to leave the country with the vehicle is not required. Driving the vehicle in another country without prior notification upon pick-up of the vehicle will incur in a charge of 61.50 EUR.

  • Collision Damage Waiver/Theft Protection (CDWTP) covers the renter in cases of damage and/or theft and attempted theft of the rental vehicle with the customer's liability limited to the applicable excess amount. If CDWTP is not included in the reservation, it is available for purchase at the rental counter. If purchased or included in the reservation, the car categories Mini and Economy have an excess amount of 400.00 EUR. Compact and Intermediate vehicles have an excess of 800.00 EUR, Large SUVs have a 1000.00 EUR excess and Passenger Vans and Premiums have a 1400.00 EUR excess. Before purchasing CDWTP it is advised to determine, if a personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If CDWTP is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. CDWTP is not insurance.

  • If you wish to discuss or dispute any matters concerning damage to your rental vehicle, then please contact the Rental Company using the contact information below:
    EMail: customerservice@alamocar.pl
    Phone: +48 665 301 393

  • All rentals where the vehicle is not returned to the same location as pick-up will be subject to a one-way fee. Domestic and international one-way rentals are permitted to selected locations and must be pre-booked or authorised at the time of pick-up. The one-way fee varies based on car category, location and pick up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.

  • All vehicles are supplied with a full tank and must be returned in the same condition. The customer must pay for the missing fuel at the end of the rental. It is the customer's responsibility to refuel with the correct fuel type. If the vehicle is returned with less than a full tank, a refueling charge in the amount of 2.00 EUR per liter plus VAT will occur. Fuel prices are subject to change at any time.

     

  • Information regarding cross border has to be sent to Alamo together with reservation or the renter must advise that the vehicle will be taken across an international border at the time of rental. The cost of cross border is 61.50 EUR per rental including VAT. Cars are permitted to travel into all European countries with the exception of: Albania, Belarus, Bosnia-Herzegovina, Bulgaria, Cyprus, Estonia, Latvia, Lithuania, Macedonia, Montenegro, Romania, Russia, Serbia, Turkey and Ukraine. In order to arrange this type of travel please call the rental location. There is no minimum length of rental.

  • All major credit cards are accepted. Debit cards and cash payments are not accepted. All cards presented must be in the renter’s name. A security deposit plus the estimated cost of the rental will be taken at the time of rental. For the car categories Mini to Intermediate a deposit of 400.00 EUR is required. Passenger Vans, SUVs and Premiums require a deposit of 650.00 EUR.

     

  • All information for the roadside provider is listed on the rental contract.  Roadside assistance is available 24-7. 
    In case of damage, accident or damaged - lost keys a tow truck from the insurance company is called. If the customer cannot continue his trip with the rented car a replacement will be provided. A phone number of the insurance company 24-7 is given to the customer with the car documents. No fees are charged for roadside assistance in the case of damage or accident. If the customer damages-loses the car keys and in cases of driver negligence or violation of the rental agreement the rental car company will charge the customer for all costs.
    In the case of the loss of car documentation, renters will be charged with the contractual penalty to the amount of 100 PLN -incl VAT and for the loss of the vehicle keys the penalty will range between 1000-3000 PLN - excl VAT.

     

  • All drivers - primary renter and additional driver's must produce a valid driving licence with a minimum validity of 1 year. All citizens from EU, EEA member states and countries with international bilateral agreements - Republic of Korea and Japan are allowed to use their driving licence issued by their country of origin within Polish territory at all times.
    Customers from USA, Canada and Australia should have a valid International Driving Licence - International Driving Permit - IDP issued by their country of origin.
    Citizens of the Republic of China are obliged to submit their driving licence at the Citizens Affairs Department to be authorized by a public notary and be translated by a sworn translator in order to obtain a Polish equivalent.
    In addition to valid driving licence, the primary renter must present a valid credit card in their own name.

    Upon the United Kingdom leaving the European Union (EU) the requirements for UK driving licence holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at https://www.gov.uk/driving-abroad.

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