Changing or cancelling your booking

Whether you're planning a short break, or a longer road trip, here you can find everything<br/>you need to know about hiring a car with Alamo in North America.

How can I cancel or modify my online reservation?

All reservations placed online must be modified or cancelled via the same Alamo website that you used to book your reservation, by doing so it will ensure that any adjustments and price amendments are handled correctly.

For example, if you make a reservation on, you must also cancel or modify it on

You may modify or cancel your reservation up to the time of rental pick-up, but to avoid late cancellation charges it's always better to cancel well in advance of the rental pick-up date.

To learn more about our cancellation policy, please see our Pay Now Terms & Conditions.


Try the Alamo Gold package

If you're hiring a car in North America, Alamo Gold should be your first choice. You get:

  • Unlimited mileage
  • Full tank of fuel
  • 3 additional drivers
  • Collision Damage Waiver (CDW)
  • $1 million liability coverage
  • Zero excess in the USA

Learn more about our Alamo Gold car rental package


Why choose Alamo Rent A Car?

With great value, service to match and more than 1,500 rental locations at airports and train stations throughout North America's most popular tourist destinations, Alamo Rent A Car is the brand families and holidaymakers trust with their holiday car hire.