Missing Miles

Airplane taking off

We are only able to process missing mile claims within a year of the rental being completed. Please wait 2 months after your rental is finished before requesting missing miles, our Frequent Flyer team will not be able to submit missing mile requests for rentals that has finished shorter than 2 months from the rental complete date. The main driver must be the Flying Club member card holder.

Please, send your claim to airline_inquiry@mailca.custhelp.com with the required information below:

  1. Carrier
  2. Frequent Flyer Number
  3. Title
  4. First name
  5. Last name
  6. Telephone Number
  7. Reservation or Rental Agreement Number
  8. Email Address
  9. Rental Country
  10. Rental Location
  11. Rental Start Date

Why Use Alamo Travel Partners?

Using one of Alamo's valued travel partners can help you get that most out of your rental now and later.

Choose from a wide variety of our travel partners to use with a new or existing reservation and start earning additional rewards, miles or points, or get discounted rates on future rentals.

Each of our travel partners has a special offer. Take a closer look to find out how you can earn more with Alamo.

Why choose Alamo car rental?

Alamo Rent A Car is an international brand established in 1974, book online today and you will benefit from:

  • Competitive fully inclusive prices
  • Award-winning customer service
  • No hidden charges or credit card fees
  • Free breakdown assistance included with every USA & Canada rental. This covers you in the event of any mechanical failure that is not considered to be the customer's fault. If you wish, additional chargeable options are available to you at the pick-up branch.