24-7 free Road Assistance within territory of Cyprus and telephone service support.
Rescue line will visit the scene of an accident and create a report. In the event the vehicle breaks down the renter should call the phone number provided on the rental agreement. Service is available 24hrs. If the car has a dead battery, the battery or the car will be changed out. If the battery is dead because the customer left the vehicles lights on the customer will be charged a fee to cover petrol expenses. In the event of a flat tire the service provider will replace the tire with a spare and visit our nearest office to fix or replace it. Without the purchase of TWP - WUG - insurance the customer will be charged a fee for tire replacement. If the car breaks down for any other reason the car will be replaced free of charge. Vehicle replacement within 24 hours. A fee is assessed in the following situations - lost keys, lockouts, fuel delivery, fuel outages, and jumpstart. Insurance companies do not offer any coverage to the rental vehicle if driven in the north part of Cyprus not under the control of the Cyprus Republic. Alamo, Autodirect-Lakis Rent A Car Ltd, is also unable to provide any Roadside Assistance there in the case of breakdown or accident. Driving to the north part of Cyprus is done entirely at the renters own risk. Alamo, Autodirect-Lakis Rent A Car Ltd, has the right to claim from the renter any amount to cover damages caused to the rental vehicle when driven in the northern part of Cyprus.